1. What types of products do you offer?

We offer a wide range of products, including Islamic paintings, calligraphy, resin art, native crafts, Muslim wear, and herbal items. Each category celebrates cultural and spiritual heritage.

2. Are your products handmade?

Many of our products are handmade by skilled artisans, ensuring high-quality craftsmanship and unique designs. This applies particularly to our calligraphy, resin art, and native crafts.

3. Can I customize my order?

Yes, we do offer customization for certain products. Please contact us directly with your specific requests to see how we can accommodate you.

4. What is your return policy?

We accept returns within 30 days of purchase for items that are unused and in their original packaging. Customized items are not eligible for a return unless damaged during shipping.

5. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our carrier's website.

6. Do you offer international shipping?

Yes, we offer international shipping. Please check our shipping policy for more details on rates and delivery times to your country.

7. What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and other secure payment gateways.

8. Do you have a physical store?

Yes, we have a physical location where you can browse our products in person. Please visit our Contact page for our address and hours of operation.

9. How can I contact customer service?

You can reach our customer service team via email or through our contact form on the website. We aim to respond to all inquiries within 48 hours.

10. Do you have any loyalty programs or discounts?

We occasionally offer promotions and discounts. To stay updated, please subscribe to our newsletter or follow us on social media.

If you have any other questions not covered here, feel free to reach out to us!