Shipping Policy.
At KHAZANAH 99, we strive to ensure that your shopping experience is smooth and convenient. Please find our shipping policy details below:
Shipping Locations
We currently ship within the United States and select international locations. If you are unsure whether we ship to your location, please contact us for assistance.
Processing Time
All orders are processed within 1-3 business days. Please note that processing times may vary during peak seasons or holidays.
Shipping Methods and Times
We offer multiple shipping options at checkout, including standard and expedited services.
Standard Shipping: Estimated delivery within 5-7 business days.
Expedited Shipping: Estimated delivery within 2-3 business days.
Delivery times are estimates and may vary due to factors beyond our control, such as weather events or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order. Free standard shipping is available on orders over $75 (except paintings, resin etc) within the contiguous United States.
Order Tracking
Once your order has shipped, a confirmation email with tracking information will be sent to you. You can use this information to monitor the status of your delivery.
International Shipping
For orders shipped internationally, please note that customs fees or import taxes may apply. These fees are the responsibility of the customer and are not included in the shipping costs.
Lost or Damaged Items
If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with you to resolve the issue promptly.
For any questions or concerns regarding shipping, feel free to reach out to our customer service team. Thank you for choosing KHAZANAH 99!